Commission for Aviation Regulation Annual Report 2022
Jun 23, 2023, 10:46
by
Alec Elliott
The Commission for Aviation Regulation (merged with the Irish Aviation Authority since May 2023) has published its Annual Report for 2022.
Key Statistics:
ECONOMIC REGULATION
Annual passenger numbers at Dublin Airport recovered to 28.1m, or 85% of the 2019 level, compared to 8.5m in 2021.
AIR CARRIER LICENSING AND GROUNDHANDLING
- Approved 41 companies engaged in groundhandling activities.
- Licensed 14 Irish-based air carriers.
TRAVEL TRADE
- Licensed and bonded 158 travel firms.
- Administered 507 claims by customers of collapsed entities who received €844,180 in refunds from insolvency protection Bonds held by the Commission, the Traveller’s Protection Fund and the refund credit note scheme.
AIR PASSENGER RIGHTS/PERSONS WITH REDUCED MOBILITY
- Advised 2380 individuals on their rights by phone and/or email.
- Commenced investigation of 3152 complaints, concluding 600. Over €579,000 was obtained in refunds following our intervention and a further €228,000 in compensation was awarded to passengers in respect of the 567 valid complaints that have been concluded.