Contacting the Irish Aviation Authority
This website provides information on our services, regulatory obligations, and other areas relating to the Irish aviation sector. Before you contact us, please search the website to find answers to your questions.
Any person wishing to communicate information about safety concern may do so at the following page - safety reporting.
* Please note, visits to our offices are by appointment only. Email relevant department below to discuss your query or arrange a meeting.
AerodromesFor Airport and Aerodrome Certification and Licensing, Offshore Helideck Inspection, wildlife management and racing pigeons. | aerodromes@iaa.ie |
AeromedicalFor FCL and ATC medical certification, Aeromedical Examiners and Aeromedical Centres. | medical@iaa.ie |
Air Navigation Services DepartmentFor all ATM/ANS certification, applications, safety occurrences, notification of changes and general queries in relation to ATM/ANS. | ansdinfo@iaa.ie |
Air Passenger RightsFor information on your rights if you have a long flight delay, flight cancellation, denied boarding or downgrading click here. If you have an existing case reference number we will contact you directly. For further information email us. | apr@iaa.ie |
Air Traffic Services LicensingFor enquires related to the licensing of Air Traffic controllers (ATCOs), Aeronautical Flight Information Services Officers (AFISOs) and Radio Officers (ROs). | atclicensing@iaa.ie |
Aircraft RegistrationAircraft registration applications, deregistration of Aircraft, Aircraft mortgages/IDERA, Aircraft certification and leasing. | registration@iaa.ie |
Airline LicensingFor information on the requirements and application process for an Air Carrier Operating Licence. | aclicensing@iaa.ie |
Airworthiness Standards DepartmentPlease direct all inquiries through the primary points of contact at the IAA or the assigned inspector. General inquiries related to Airworthiness matters. | awsd@iaa.ie |
Aviation SecurityFor Aviation Security Notification and enquiries. To become a Regulated Entity (Known Consignor, Regulated Agent, Known Supplier, Certified Haulier). To request a list of approved Aviation Security Training Organisations (ASTO) and receive the latest version of the NCASP. | avsec@iaa.ie |
Drones / UASFor general queries relating to Unmanned Aircraft Systems (UAS), commonly known as drones. Registered UAS operators should submit messages through mySRS. | drones@iaa.ie |
Flight Crew LicensingFor licensing of Aircrew, including private and professional pilots and cabin crew, and the provision of Pilot Theoretical Knowledge Examinations in Ireland. | licensing@iaa.ie |
Flight Operations DepartmentPlease direct all inquiries through the primary points of contact at the IAA or the assigned inspector. General inquiries regarding Flight Operation Department matters and for further details relating a valid Air Operators Certificate. | fod@iaa.ie |
GroundhandlingFor information on the requirements and application process for a Groundhandling Approval and access fees. | groundhandling@iaa.ie |
Human ResourcesFor all queries and applications related to IAA vacancies. | careers@iaa.ie |
Maintenance Engineer LicensingFor the licensing of Aircraft Maintenance Engineers and the approval of Maintenance Training Organisations within Ireland. | 66licensing@iaa.ie |
Media QueriesTo seek permission for using the IAA logo, media releases, and media-related matters. | media@iaa.ie |
MySRSFor assistance with registering on the Mysrs platform or other technical issues. | mysrssupport@iaa.ie |
PlanningTo discuss any matters related to planning. | planning@iaa.ie |
TrainingFor all inquiries related to IAA International courses, including requests for courses in languages other than English and group virtual course registration. | training@iaa.ie |
Travel TradeFor Travel Agent (TA) or Tour Operator (TO) licensing inquiries, requirements to sell packages/linked travel arrangements in Ireland, checking if a TA or TO is licensed with the IAA, or in the event of a collapse of an Irish-established TA or TO agency. | traveltrade@iaa.ie |
In order to ensure an accurate and timely response, please email your query to the relevant team in the above list. For all other enquiries, please contact:
info@iaa.ie | +353 1 603 1100 |
Office Location
The Times Building, 11-12 D'Olier Street, Dublin 2. D02 T449