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Contacting the Irish Aviation Authority

This website provides information on our services, regulatory obligations, and other areas relating to the Irish aviation sector. Before you contact us, please search the website to find answers to your questions.

Any person wishing to communicate information about safety concern may do so at the following page - safety reporting

* Please note, visits to our offices are by appointment only. Email relevant department below to discuss your query or arrange a meeting.


For Airport and Aerodrome Certification and Licensing, Offshore Helideck Inspection, wildlife management and racing pigeons.


For FCL and ATC medical certification, Aeromedical Examiners and Aeromedical Centres.

Air Navigation Services Department

For all ATM/ANS certification, applications, safety occurrences, notification of changes and general queries in relation to ATM/ANS.

Air Passenger Rights

For information on your rights if you have a long flight delay, flight cancellation, denied boarding or downgrading click here. If you have an existing case reference number we will contact you directly.  For further information email us.

Air Traffic Services Licensing

For enquires related to the licensing of Air Traffic controllers (ATCOs), Aeronautical Flight Information Services Officers (AFISOs) and Radio Officers (ROs).

Aircraft Registration

Aircraft registration applications, deregistration of Aircraft, Aircraft mortgages/IDERA, Aircraft certification and leasing.

Airline Licensing

For information on the requirements and application process for an Air Carrier Operating Licence.

Airworthiness Standards Department

Please direct all inquiries through the primary points of contact at the IAA or the assigned inspector. General inquiries related to Airworthiness matters.

Aviation Security

For Aviation Security Notification and enquiries. To become a Regulated Entity (Known Consignor, Regulated Agent, Known Supplier, Certified Haulier). To request a list of approved Aviation Security Training Organisations (ASTO) and receive the latest version of the NCASP.

Drones / UAS

For general queries relating to Unmanned Aircraft Systems (UAS), commonly known as drones. Registered UAS operators should submit messages through mySRS.

Flight Crew Licensing

For licensing of Aircrew, including private and professional pilots and cabin crew, and the provision of Pilot Theoretical Knowledge Examinations in Ireland.

Flight Operations Department

Please direct all inquiries through the primary points of contact at the IAA or the assigned inspector. General inquiries regarding Flight Operation Department matters and for further details relating a valid Air Operators Certificate.


For information on the requirements and application process for a Groundhandling Approval and access fees.

Human Resources

For all queries and applications related to IAA vacancies.

Maintenance Engineer Licensing

For the licensing of Aircraft Maintenance Engineers and the approval of Maintenance Training Organisations within Ireland.

Media Queries

To seek permission for using the IAA logo, media releases, and media-related matters.


For assistance with registering on the Mysrs platform or other technical issues.


To discuss any matters related to planning.


For all inquiries related to IAA International courses, including requests for courses in languages other than English and group virtual course registration.

Travel Trade

For Travel Agent (TA) or Tour Operator (TO) licensing inquiries, requirements to sell packages/linked travel arrangements in Ireland, checking if a TA or TO is licensed with the IAA, or in the event of a collapse of an Irish-established TA or TO agency.


In order to ensure an accurate and timely response, please email your query to the relevant team in the above list. For all other enquiries, please contact: 1 603 1100


Office Location

The Times Building, 11-12 D'Olier Street, Dublin 2. D02 T449