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For the Public

What type of air service requires an operating licence?
What is the definition of Category A and Category B licence holders?
What requirements do air carriers need to meet in order to secure and maintain an operating licence?
How do I check if my chosen air carrier holds a licence to carry passengers for hire/reward?
My air carrier has ceased trading/suspended operations. Can I get a refund?
I have been offered a flight as a non-paying passenger by an operator of a light aircraft. Is this legal?

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