Media

All customers with bookings made through Ronane Travel Ltd/Great Escapes, either directly or through a travel agent, are advised that, as the company has ceased trading, it is highly unlikely that these bookings will be honoured. 

Clients of Ronane Travel Ltd/Great Escapes can claim a refund from the Commission for Aviation Regulation.  Applications for refunds should be accompanied by documentary evidence in support of the claim, e.g. copy of invoices, booking forms and proof of payment.  Claim forms for reimbursement can be downloaded here. 

Customers of Ronane Travel/Great Escapes who are currently abroad are advised that the Commission is currently in discussions with the relevant air carriers in relation to their repatriation as originally scheduled. 

Flight Details - Heraklion to Knock

• The Eurocypria airlines flight number ECA 290 will depart next Monday 1st September 2008 from Heraklion to Knock as originally scheduled. Airport Transfer arrangements also remain in place as originally planned.

Flight Details - Reus/Knock and Lanzarote/Knock

• The LTE flights from Lanzarote to Knock and from Reus to Knock on Friday 29th August will depart as scheduled.  Airport Transfer arrangements also remain in place as originally planned.

Information for Repatriated Customers

• Repatriated Customers of Ronane Travel Ltd/Great Escapes who have incurred accommodation expenses overseas should download the claim form and submit it to the Commission fully completed  for a refund. Claim forms for reimbursement can be downloaded here. Please ensure all receipts are attached when submitting claim.
• Please note that this only refers to accomodation costs incurred after the collapse of Ronane Travel Ltd/Great Escapes on the 26th August 2008.
• Those passengers who completed claim forms while overseas and who gave them to the local representative of Ronane Travel Ltd/Great Escapes may need to complete a further claim form for such additional expenses.
  

For further information contact the Commission on LoCall 1890 787 787 or if calling from abroad  +353-1-661-1700, or email info@aviationreg.ie.

Information current as of 16:00, 3rd September 2008.