Commission for Aviation Regulation Annual Report 2022
23 Jun 2023
The Commission for Aviation Regulation (merged with the Irish Aviation Authority since May 2023) has published its Annual Report for 2022.
Key Statistics:
ECONOMIC REGULATION
Annual passenger numbers at Dublin Airport recovered to 28.1m, or 85% of the 2019 level, compared to 8.5m in 2021.
AIR CARRIER LICENSING AND GROUNDHANDLING
- Approved 41 companies engaged in groundhandling activities.
- Licensed 14 Irish-based air carriers.
TRAVEL TRADE
- Licensed and bonded 158 travel firms.
- Administered 507 claims by customers of collapsed entities who received €844,180 in refunds from insolvency protection Bonds held by the Commission, the Traveller’s Protection Fund and the refund credit note scheme.
AIR PASSENGER RIGHTS/PERSONS WITH REDUCED MOBILITY
- Advised 2380 individuals on their rights by phone and/or email.
- Commenced investigation of 3152 complaints, concluding 600. Over €579,000 was obtained in refunds following our intervention and a further €228,000 in compensation was awarded to passengers in respect of the 567 valid complaints that have been concluded.