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Statement of Strategy 2023-2025

Date of Issue: 25 Jul 2024
Version: 1
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Our Values

Our values reflect what we believe in and how we behave when engaging with each other, our clients  and partners, and the society in which we live.

Safety First

We uphold the highest standards of civil aviation safety andsecurity in everything we do for the benefit of aircraft passengers and aviation personnel, and in the public interest.

Consumer-focused

We protect the rights of consumers, ensuring a safe, secure and efficient civil aviation experience.

Sustainability

We support the development of aviation in asustainable manner that meets the presentdemands while safeguarding the needs of the future.

Integrity and Accountability

We act with transparency, fairness, and responsibility in all our decisions and actions.

Professionalism

We maintain the highest levels of expertise, ethics, responsiveness, efficiency and conduct in ourwork, and we recognise our true strength is in our people.

Collaboration

We work closely with stakeholders to promote trust, alignment, and shared success.

Respect and Inclusion

We value diverse perspectives and foster an inclusive, respectful workplace and stakeholder environment.