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Safety Management Unit - Human Factors Expert

Closing Date for Applications
19 Sep 2018
Enquiry Contact Details



Technology & Training

Reports To (Job Title)

Head of Safety Management

Job Purpose

To provide Human Factors expert support to the ANSP.

Main Duties and Responsibilities

The Irish Aviation Authority (IAA) is a commercial semi-state company that oversees the safety and security of Irish civil aviation, provides air traffic management (ATM) services in Irish airspace and at State airports and communication services on the eastern North Atlantic.

We are currently seeking applications for Human Factors Expert. This is an exciting new development role in the IAA’s Air Navigation Services Safety Management Unit (SMU) based at our Head Office in The Times Building, 11-12 D’Olier Street, Dublin 2. The SMU is responsible for the development and maintenance of the Safety Management System, providing expert safety and risk management advise and related training to management and staff of the Authority’s operational and technical unit’s.

As a HF expert you will play an instrumental role in the design, development, validation and implementation of the new tools that air traffic controllers and engineers will use and, by working with the end users throughout the project life cycle, enable assurance that human performance is maximised and risks identified and mitigated. The successful applicant, as a member of the SMU team, will be working on, and leading HF tasks that will have a significant impact on the service delivery business and its safety performance.

You will be undertaking and leading tasks in the areas of tools development, real time simulations, airspace development, human performance improvement, Safety and Human performance analysis and technical training.  This will assist the IAA to improve safety, capacity, operational and business performance through the safe delivery of our investment programme and the day to day Air Traffic Control operation. 


  • Ensure the implementation of the detailed Work Programme set by the Head of Safety Management (HoSM) to achieve the full implementation of the IAA ANSP HF Policy and strategy. Support, through the direct provision of HF expertise, to the Operational units in the application and development of HF assessment of change, education and training requirements, necessary to meet all regulatory requirements.
  • Provide direct expertise to all ANSP operational and engineering projects to ensure optimum safety and efficiency in human performance including Human-centred design support for system development, and associated training design, development and evaluation.
  • Safety Occurrence Investigations;
    • Provide HF support to the Safety Investigations process by reviewing draft occurrence reports
    • Develop and manage the casual factors analysis process
  • Providing HF support to the Just Culture Review Process as necessary
  • Coordinate the development of the ANSPs Fatigue Risk Management and Stress management procedures and protocols, providing continuous monitoring of the effectiveness of the procedures and in addition, create and deliver training and education in relation to these issues.  
  • Support the HF assessment of Safety Risk Assessment and endorsement activities for Functional System Safety Case Reports and production.
  • Develop and co-ordinate all HF aspects of SMU delivered education and training programmes. In this regard will be required to deliver training, briefings and presentations as directed by HoSM.
  • Team Resource Management (TRM): Provide direct support to TRM training development and delivery.
  • Support SMU led Operational Safety Surveys and Safety Culture surveys.
  • Provide reports quarterly as appropriate to tasks/responsibilities to HoSM for the Organisational ATM Safety Committee (OASC) meeting
  • Provide the necessary amendments to the ANSP Safety Management Manual’s policy and procedures to reflect organisational and regulatory requirements.
  • Attend international fora, work groups or safety tool user groups as directed by Head of Safety Management.
Perform other duties as may from time to time be assigned by Head SMU. 

Skills Required


  • A third level qualification at degree level in Human Factors, Occupational Psychology and Ergonomics or similar;
  • Practical experience and proven track record of applying HF specific knowledge which has made a demonstrable impact in your career to date;
  • An excellent knowledge of Human Factor techniques, data and tools and their application in one or more of the following specialist subject areas: HMI development; scientific methods and statistics; procedures and task analysis; safety analysis; training development and design; human performance measurement; workstation and operations room design;
  • Excellent communication and presentation skills

Skills Desirable

  • Experience in Air Traffic Management (ATM) (preferable)


  • Experience in the aviation industry or in a safety critical industry.


In addition to direct reporting relationships he/she will have frequent contacts with the following:



-              General Managers

-              Unit Safety managers.

-              Domain Managers

-              Heads of Service

-              SRD

-              Corporate Directorates

-              Internal Auditor



-              Eurocontrol

-              ICAO

-              CANSO

-              EU

-              EASA

-              Other Service Providers

-              Customers

-              Suppliers

This is a full time, permanent position.  The salary scale for the Human Factors Expert will be commensurate with relevant qualifications and experience.



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