Part 1

General Demographic Details

1. A. Please indicate the core business which best describes your organisation: *
   1. Airline
   2. Commercial Helicopter Operator
   3. Flight Training Organisation
   4. Maintenance Organisation (147)
   5. Ground Handling
   6. Maintenance Organisation (145)
   7. Maintenance Part M Subpart G/F
   8. Aerodrome Operator
   9. ANS
   10. Other business type - please specify:
2. B. Please indicate the functional area which best describes the sector you are employed in within your organisation: *
   1. Senior Management
   2. Engineering
   3. Training
   4. Administration
   5. Flight Crew
   6. Cabin Crew
   7. Operational Support
   8. Other Occupation - please specify:
3. C. Please indicate age range: *
   1. 16-19
   2. 20-29
   3. 30-39
   4. 40-49
   5. 50-59
   6. 60+
4. D. Please indicate gender:
   1. Female
   2. Male

Part 2

Section A: The following statements relate to Safety policy.

1. Q1) I am aware of my organisation's safety policy statement:
   1. Aware
   2. Unaware

Please indicate using the five point scale how true the following statements are of your organisation.

1. Q2) All employees at all levels are aware of the safety policy statement.
   1. Strongly disagree
   2. Disagree
   3. No Opinion
   4. Agree
   5. Strongly agree
2. Q3) The safety policy statement is an accurate reflection of the company's commitment to safety.
   1. Strongly disagree
   2. Disagree
   3. No Opinion
   4. Agree
   5. Strongly agree
3. Q4) The safety policy statement is applicable to all levels within the organisation.
   1. Strongly disagree
   2. Disagree
   3. No Opinion
   4. Agree
   5. Strongly agree

Section B: The following statements address the essential elements of a Safety system.

1. Q5) There is adequate corporate support for implementing and maintaining a positive safety culture in my organisation.
   1. Strongly disagree
   2. Disagree
   3. No Opinion
   4. Agree
   5. Strongly agree
2. Q6) There is clear recognition within my organisation of the need to develop and foster a good safety culture.
   1. Strongly disagree
   2. Disagree
   3. No Opinion
   4. Agree
   5. Strongly agree
3. Q7) Safety is everybody's business.
   1. Strongly disagree
   2. Disagree
   3. No Opinion
   4. Agree
   5. Strongly agree
4. Q8) Compliance with regulatory requirements is viewed as essential in maintaining a good safety culture.
   1. Strongly disagree
   2. Disagree
   3. No Opinion
   4. Agree
   5. Strongly agree
5. Q9) The effectiveness of the Quality department plays a key role in fostering a positive safety culture.
   1. Strongly disagree
   2. Disagree
   3. No Opinion
   4. Agree
   5. Strongly agree
6. Q10) Strong leadership skills are instrumental in promoting a positive safety culture.
   1. Strongly disagree
   2. Disagree
   3. No Opinion
   4. Agree
   5. Strongly agree
7. Q11) Staff training is viewed as playing an integral part in fostering a better safety culture.
   1. Strongly disagree
   2. Disagree
   3. No Opinion
   4. Agree
   5. Strongly agree
8. Q12) Good communication is an essential mechanism in fostering a better safety culture.
   1. Strongly disagree
   2. Disagree
   3. No Opinion
   4. Agree
   5. Strongly agree
9. Q13) The circulation of information is viewed as key in nurturing safety culture.
   1. Strongly disagree
   2. Disagree
   3. No Opinion
   4. Agree
   5. Strongly agree
10. Q14) All employees are regularly informed about "lessons learnt" from incidents or near misses.
    1. Strongly disagree
    2. Disagree
    3. No Opinion
    4. Agree
    5. Strongly agree
11. Q15) I believe that "lessons learnt" provide a valuable means of strengthening our safety culture.
    1. Strongly disagree
    2. Disagree
    3. No Opinion
    4. Agree
    5. Strongly agree
12. Q16) There is a willingness to learn from the experience of other organisations.
    1. Strongly disagree
    2. Disagree
    3. No Opinion
    4. Agree
    5. Strongly agree

Section C: Please continue to indicate using the five point scale how true the following statements are of your organisation. They are mainly concerned with the issue of Hazards.

1. Q17) Any safety concerns can be communicated to the next level in a non-punitive atmosphere.
   1. Strongly disagree
   2. Disagree
   3. No Opinion
   4. Agree
   5. Strongly agree
2. Q18) Safety concerns once raised are dealt with in a timely and comprehensive manner.
   1. Strongly disagree
   2. Disagree
   3. No Opinion
   4. Agree
   5. Strongly agree
3. Q19) There is little point in reporting safety hazards.
   1. Strongly disagree
   2. Disagree
   3. No Opinion
   4. Agree
   5. Strongly agree
4. Q20) The identification of hazards plays an integral part in augmenting the organisation’s safety culture.
   1. Strongly disagree
   2. Disagree
   3. No Opinion
   4. Agree
   5. Strongly agree

Section D: The following statements relate to different types of Safety Culture.

1. Q21) My organisation is sensitive to the influence of various national cultures in determining its own organisational culture.
   1. Strongly disagree
   2. Disagree
   3. No Opinion
   4. Agree
   5. Strongly agree
2. Q22) In my organisation the concept of human error is understood.
   1. Strongly disagree
   2. Disagree
   3. No Opinion
   4. Agree
   5. Strongly agree
3. Q23) Wilful acts of violation are not tolerated.
   1. Strongly disagree
   2. Disagree
   3. No Opinion
   4. Agree
   5. Strongly agree
4. Q24) There is a distinction between genuine human error and wilful acts of violation.
   1. Strongly disagree
   2. Disagree
   3. No Opinion
   4. Agree
   5. Strongly agree
5. Q25) Acceptable behaviour and unacceptable behaviour is clearly defined and understood.
   1. Strongly disagree
   2. Disagree
   3. No Opinion
   4. Agree
   5. Strongly agree
6. Q26) In my organisation everybody is encouraged to voice any safety concerns.
   1. Strongly disagree
   2. Disagree
   3. No Opinion
   4. Agree
   5. Strongly agree
7. Q27) Reported safety concerns are analysed and appropriate subsequent action undertaken.
   1. Strongly disagree
   2. Disagree
   3. No Opinion
   4. Agree
   5. Strongly agree
8. Q28) Everybody is encouraged to develop and apply their own skills and knowledge in order to enhance organisational safety.
   1. Strongly disagree
   2. Disagree
   3. No Opinion
   4. Agree
   5. Strongly agree
9. Q29) All staff are regularly updated on safety issues by management.
   1. Strongly disagree
   2. Disagree
   3. No Opinion
   4. Agree
   5. Strongly agree
10. Q30) Safety reports are regularly feedback to frontline staff so that everyone learns the lessons.
    1. Strongly disagree
    2. Disagree
    3. No Opinion
    4. Agree
    5. Strongly agree
11. Q31) Staff at all levels, fully understand the hazards and risks of their own operation.
    1. Strongly disagree
    2. Disagree
    3. No Opinion
    4. Agree
    5. Strongly agree
12. Q32) Staff work continuously to identify and overcome threats to safety.
    1. Strongly disagree
    2. Disagree
    3. No Opinion
    4. Agree
    5. Strongly agree

Section E: Possible Future Challenges.

1. Q33) While safety is important there is a limited supply of resources available and so it’s not possible to invest fully in safety.
   1. Strongly disagree
   2. Disagree
   3. No Opinion
   4. Agree
   5. Strongly agree
2. Q34) The current challenging economic climate has resulted in re-organisation and/or downsizing which make investment in safety difficult.
   1. Strongly disagree
   2. Disagree
   3. No Opinion
   4. Agree
   5. Strongly agree
3. Q35) Our safety culture is excellent and requires no further improvement.
   1. Strongly disagree
   2. Disagree
   3. No Opinion
   4. Agree
   5. Strongly agree
4. Is there anything further you would like to add: