Lost Baggage
The IAA remit does not extend to consumer matters such as the loss of baggage. Instances of lost baggage should be followed up with the relevant airline or handling agent.
Delayed or Cancelled Flights
For advice regarding compensation in the event of delayed or cancelled flight, and in relation to EU Regulation 261/04, contact the Commission for Aviation Regulation
Safety Concerns relating to Irish Airlines
Complaints regarding the operation and safety standards of Irish airlines should be referred to the Flight Operations Department of the IAA.
Low flying aircraft
See information regarding low flying aircraft (fixed wing or helicopters).